Optic by Teric
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Optic platform / Control

Keep people in the loop where judgment matters.

Optic adds review and approval points for exceptions, sensitive decisions, quality checks, and workflows where people need final control.

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What gets reviewed

Human Review Points keep control in the places where judgment matters.

Optic can route uncertain, high-risk, incomplete, or policy-sensitive work to people before AI or automation proceeds or before a system gets updated.

  • Low-confidence extractions and conflicting source data
  • Approvals, exceptions, sensitive decisions, and policy checks
  • High-value customer, vendor, financial, or operational changes
  • Cases where the next step depends on judgment instead of a rule

How it works

Review paths are part of the workflow, not a side spreadsheet.

The review experience should show what happened, what needs attention, why it was flagged, and what options the reviewer has.

  • Review reason, confidence level, and source evidence
  • Approve, edit, reject, request more info, or escalate
  • Decision history and reviewer notes
  • Clean handoff back to the workflow after review

Supported over time

Review data helps improve the workflow layer.

The cases people review are one of the best signals for improving rules, source mapping, reporting, prompts, and automation boundaries.

  • Review pattern analysis
  • Rule and threshold tuning
  • Exception reduction over time
  • Governance visibility for leaders

Control points

People stay in the loop for exceptions, approvals, and decisions that need context.

Human Review Points make AI and automation easier to trust because teams can move faster without giving up control.

Temporary Optic human review visual showing exception queues and approval decisions
reviewApproval

Hold work until the right person signs off

reviewException

Route missing, conflicting, or unusual cases

reviewConfidence

Flag low-confidence fields and summaries

reviewPolicy

Check rules before an update or response happens

reviewFinancial

Review totals, POs, invoices, and high-value changes

reviewCustomer

Escalate sensitive account or service issues

reviewQuality

Spot-check outputs before they reach the system

reviewAudit

Record what changed, who reviewed it, and why

How it works

Human Review Points inside the Optic workflow.

AI-ready workflows move faster without removing human control where it matters.

Set review rules

Define when AI or automation can proceed and when a person should review.

Queue exceptions

Route uncertain, sensitive, or failed cases into a clear review path.

Record decisions

Track what was reviewed, approved, changed, or rejected.

Next step

Want to see where human review points fits?

Show us the workflow, document, system handoff, or repeated decision you want agents to support.

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